Cookie Policy
Last updated: 12 November 2026
This Cookie Policy explains how My SMASH Limited (“SMASH”, “we”, “us”) uses cookies and similar technologies on our website at mysmash.media and on the SMASH platform, including app.mysmash.media and pro.mysmash.media.
It should be read alongside our Privacy Policy: https://www.mysmash.media/privacy-policy
If you have any questions, please contact us at info@mysmash.media
What are cookies?
Cookies are small text files placed on your device when you visit a website. Similar technologies include pixels, tags and local storage. We call all of these “cookies” in this policy.
Some cookies are set by us. Others are set by third parties that provide services to us, such as analytics.
How we use cookies
We use cookies to:
keep you signed in and keep the platform secure;
take payments securely;
remember your cookie choices;
run our support chat;
understand how people use SMASH, so we can improve it; and
measure our marketing.
Types of cookies we use
Strictly necessary cookies
These are needed for SMASH to work, for example to sign you in, keep your account secure, process payments and remember your cookie choices. Because the platform cannot work without them, we do not ask for your consent to use them.
Functional cookies
These run features you choose to use, such as our support chat. Our support chat may use an AI assistant to help answer your questions.
Analytics cookies
These help us understand how people use SMASH, for example which pages are visited and where people get stuck. We only use them with your consent.
Providers: Google Analytics, Mixpanel, LogRocket (LogRocket records how you move around the platform, such as clicks and page views, to help us find and fix problems)
Marketing cookies
These help us measure how well our advertising works. We only use them with your consent.
Provider: Meta Pixel
Tag management
We use Google Tag Manager to manage the tools above. It only loads analytics and marketing cookies if you have consented to them.
Our marketing website is hosted on a website platform that may also set its own cookies, for example to keep the site secure and measure visits. Any non-essential cookies it sets are covered by our cookie banner.
Your choices
When you first visit SMASH, we ask whether you accept non-essential cookies. You can change your choice at any time through [cookie settings link].
You can also block or delete cookies through your browser settings. If you block strictly necessary cookies, parts of SMASH, such as signing in, will not work.
Turning off analytics or marketing cookies will not affect your use of SMASH.
Changes to this policy
We may update this policy from time to time, for example if we add or remove a provider. The latest version will always be on our website.
Contact us
Email: info@mysmash.media
Post:
Data Protection Officer
My Smash Limited
82 Wandsworth Bridge Road
London SW6 2TF, United Kingdom.